If you wish to exchange any of your products this can be arranged by contacting MysterySport through email, social media or the ‘Contact Us’ page on our website. Exchanges will only be accepted if the products are still in the condition you received them in; inside their original packaging/bags and with their tags intact. MysterySport will review all products on their return to ensure they fit these categories, if they do not meet these standards they will be returned to the customer.
The customer is also responsible for paying to return any products to MysterySport (the address of which is available under our ‘Returns’ page). And an additional cost of £4.00 to cover the costs of packaging and posting the exchange item.